1. What Personal Data Do We Collect? Personal data refers to any information that identifies you. At PEMEGA, we collect only the data strictly necessary for our operations:

• Data you provide to us: Name, email, phone number (WhatsApp), company name, and city/country when you fill out our contact, subscription, or quote request forms. If you contract a service requiring billing, we will request your tax address and tax identification number.

• Automated data: For technical and security reasons, our servers may log your IP address and basic browsing data.

2. Principles Applied to Your Information To ensure your peace of mind, we adhere to the following ethical and legal principles:

• Transparency: We will always inform you of the purpose for collecting your data before you provide it.

• Data Minimization: We will only request the data strictly necessary to provide the service (we do not ask for irrelevant information).

• Confidentiality: Your data is secure with us. We implement strict security measures to prevent unauthorized access.

• Storage Limitation: We do not store your data indefinitely; only for the time necessary to fulfill the commercial or legal purpose.

3. Purpose: What Do We Use Your Data For? We collect your information with the sole objective of managing your relationship with PEMEGA, specifically to:

• Respond to your inquiries: Address questions regarding imports, on-site inspection quotes, or heavy machinery logistics.

• Service provision: Manage the commercial relationship if you become a client (procurement contracts, billing, audit reports).

• Strategic communications: If you subscribe, we will send you newsletters featuring valuable information on foreign trade, market alerts, new regulations, or PEMEGA Academy promotions.IMPORTANT: PEMEGA LLC will never sell, transfer, or rent your data to third parties. Your data is your asset, and we protect it.

4. Legal Basis and Minors

• Legal Basis: The processing of your data is based on your consent (by clicking “Submit” or “Accept”) and the contractual necessity if you acquire our procurement services.

• Minors: Our services are strictly directed at business owners and industrial professionals. We do not accept registrations from individuals under 14 years of age without the consent of their parents or legal guardians.

5. Data Sharing with Service Providers (Data Processors) To offer our web services, we share strictly necessary data with trusted technology providers under stringent confidentiality agreements. PEMEGA does not sell data; we utilize secure tools:

• Hosting and Servers: Your information is hosted on secure IONOS servers (or your current provider), which comply with rigorous security protocols.

• Email Marketing: For email dispatch, we use specialized platforms (such as Mailchimp, ActiveCampaign, or similar) that comply with international privacy regulations.

• Analytics and Advertising: We use Google Analytics and Meta (Facebook/Instagram) cookies to understand user navigation and improve our platform. This may involve technical data being processed by these companies in the United States.

6. Your Rights As the data subject, you maintain full control. At any time, you may exercise your rights to:

• Access: Know what data we hold about you.

• Rectify: Correct inaccurate or outdated data.

• Erase: Request the deletion of your data from our records (Right to be Forgotten).

• Object: Request that we cease using your data for commercial purposes. To exercise any of these rights, simply send an email to info@pemegaonline.com with the subject line “UNSUBSCRIBE” or “DATA PROTECTION”.

7. Data Security PEMEGA LLC has implemented technical security measures (such as the SSL certificate that encrypts website information) and organizational protocols to prevent the loss, misuse, or theft of your personal data.

8. External Links Our website may contain links to third-party sites (suppliers, trade shows, social networks). PEMEGA is not responsible for the privacy policies of those external sites. We highly recommend reading them before providing your data.

9. Policy Changes PEMEGA LLC reserves the right to modify this policy to adapt to new legislation or changes in our operations. Any significant changes will be notified directly on this page.